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    rjanagama  30, Male, New York, USA - First entry!
03
Oct 1994
9:13 AM EST
   

Deployment Support Engineer

A Deployment Support Engineer plans and supports new system installations, software and hardware upgrades, and other onsite services. To initiate these processes, this individual collaborates with project managers, customers, and product development teams.

Deployment in IT involves ensuring that new software or hardware is functioning as it should in an organization’s ecosystem after it has been installed, configured, tested, and modified as per requirements.

Moreover, support engineers analyze and troubleshoot technical problems of diverse technologies and platforms, besides suggesting what equipment and applications to be purchased in their client network architecture. They also research, trial, and deploy new IT solutions and services as per the requirements of their organizations. Support engineers should also have expertise in the services or products offered by their enterprise.

Importantly, they would need to be good team players with excellent customer service skills. �

Job De scription of Deployment Support Engineers

They are the first point of contact for users who require support for their PCs, laptops, mobile devices, networking, telephony, applications, and printers, among others.

Deployment Support Engineers also resolve and address issues of all users within an organization, help the onboarding of new employees by setting up their PCs or other devices. They deploy hardware, software, and other equipment and undertake protective maintenance assignments on all equipment. They carry out tasks by complying with warranty requirements, while monitoring, operating, managing, resolving, and restoring to service any device that has the authority to access the network. Finally, by monitoring and evaluating tickets raised, issues and requests for support, they develop trends for network infrastructure.

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    suzainlian  28, Female, United Kingdom - First entry!
21
Feb 1994
1:39 AM PKT
   

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Current Tags: Essay, Help, Service, Writing

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    fclanning  41, Male, Philippines - First entry!
30
Nov -0001
12:00 AM PM
   

Interesting quote by Bernard Baruch (the one about growing with rather than eliminating our troubles). Though I'll have to say when engulfed in one's individual troubles the last thing you're thinking about is growing. Maybe it's this feeling that you're
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    Brooke  30, Female, New York, USA - 3 entries
30
Nov -0001
12:00 AM PM
   

so i finally broke up with him. and all the drama at my house has yet to end.... and yesterday i was going to get kicked out so instead i just decided to find a place to go. so in about a week and ahalf im moving out and moving in with my friend marcucio...... i finally broke and so did my crazy mom. there's way more to it all but im really not in the mood to start the day off by whining.
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    sequoiyah  41, Female, New York, USA - 2 entries
30
Nov -0001
12:00 AM PM
   

Dontyou hate it when people appear to be something that they ae not? It leaves me wondering WHY!!! You can only lie or "pretend" for so long. What happened to the old saying that honesty is the best policy? I cant help feel somewhat of a loss. The person who I befriended disappeared and a stranger stood looking back at me. Life sucks sometimes.......
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