Aliza's Journal

 
    
30
Nov 2022
4:12 AM IST
   

How to get a Special Assistance phone number for Turkish Airlines?

As with any other airline, Turkish Airlines provides special assistance at the Airport. You might have met with an accident, got injured somewhere, been in this condition since childhood, or got sick at the time of flight and do not possess the power to travel without any support. In all these situations, you look for How do I request a wheelchair on Turkish Airline to make the journey easy and comfortable for you. As it is the duty of the Airline to take care of the needs of its passengers, Turkish Airlines too does not run any from that and has all the possible facilities for its passengers.

How to request a wheelchair

  • If there is not a permanent disability and not a visible one, and you are not feeling well because of your heavy dose of medicines or because of any illness. In that case, you need to provide a medical report for the same.
  • You can ask for wheelchair assistance or any other medical facilities at the time of booking.
  • You can also call the helpline number of Turkish Airlines to ask for special assistance. The toll-free number for the same is 080005 01565.

Guidelines you should keep in mind

  • If you are bringing your own wheelchair, you need to inform Turkish Airlines 48 hours before the scheduled flight.
  • Turkish does not require any charges for the wheelchair assistance they provide.
  • If the wheelchair brought by you does not fit in the space given by the Airline, then it will go with the check-in baggage.

How do I Book assistance at Istanbul airport?

Go to the helpdesk as soon as you reach the Airport and inform the customer helpdesk about your situation and problem. Ask them for the wheelchair, and they will provide it. Make sure you get to the Airport at least 2 or 3 hours before the departure.

How do I ask for airport assistance?

You need to inform the airport officials at least 48 hours before the departure. You can call the customer service executive and ask them for a wheelchair. They will put it in your reservation details, and the Airport will keep it in their notice. At the time of your arrival, you will get Airport Assistance.
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The above procedure will help you to get special assistance from Turkish Airlines. It happens that even if you do not have any permanent disability for any reason, you cannot get on a flight on your own, and this is when you want assistance. For any additional details, you can contact the customer service of Turkish Airlines.
Tags: special assistance, Turkish Airline, wheelchair assistance
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